Online order

How do I place an order?

​Our website allows you to find and order the products you need quickly and easily.

Search for products using the main search bar on our website. If you need help narrowing down your search.

Alternatively, if you know the  product number, enter this into the Search box at the top of the page, which will automatically add the product into your basket.

Once you’ve added all the items you’d like to your basket, follow the steps in the check-out process to complete your order.

Once the order has been placed, you will receive an order confirmation email, and the order will be dispatched the same day depending on the time of order and stock availability.

Details of previous orders can easily be viewed via your Genemedi online account

Update details
​Under the ‘My account‘ section of your account, you can…
​​View orders and order history

Under the ‘Orders‘ section, you can…